Terms and Conditions for Millstone

Effective Date: September 2024.

Welcome to Millstone. By accessing or purchasing from our website (www.wearemillstone.com), physical store, or authorised retailers, you agree to the following terms and conditions. Please read these carefully before using our services.

1. General Information

Millstone is located at: Millstone
1st Floor, Bridge Mill
Hebden Bridge, HX7 8ET
Email: info@wearemillstone.com

2. Products and Availability

  • All products are subject to availability.

  • We reserve the right to discontinue or change products without prior notice.

3. Pricing and Payment

  • Prices listed on our website and physical store are in GBP / British Pound and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

  • Payment must be made at the time of purchase via accepted payment methods.

4. Orders and Shipping

  • Orders placed via www.wearemillstone.com are subject to acceptance and availability.

  • We aim to dispatch orders within 1 working day, but delivery times may vary.

  • Customers are responsible for providing accurate delivery information.

5. Returns and Refunds

Our full returns policy can be found here. In brief:

  • Returns are accepted within 30 days for both opened and unopened products, subject to conditions outlined in our Returns Policy.

  • Faulty or damaged items should be reported within 14 days.

6. Intellectual Property

  • All content, including text, images, logos, and designs on www.wearemillstone.com, is the property of Millstone.

  • Reproduction or modification of any content without prior written consent is prohibited unless authorised. Sharing of information is welcomed.

7. Limitation of Liability

  • Millstone will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our maximum liability shall be limited to the cost of the product purchased.

8. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the England, Wales and the greater United Kingdom.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Millstone Customer Support
Millstone, 1st Floor, Bridge Mill
Hebden Bridge, HX7 8ET
Email: info@wearemillstone.com